OCC's Major Disaster News Center
The OCC's Major Disaster News Center is a repository of disaster-related information for national banks and federal savings associations, their customers, and other regulatory agencies.
The OCC works cooperatively with all of the state and federal banking agencies and other organizations to support consumers and regulated institutions in the affected areas identified below.
If you have questions concerning the operations of your financial institution, please call your financial institution or visit your financial institution's website.
Customers with questions regarding national banks and federal savings associations that cannot be resolved through the financial institution should contact the OCC's Customer Assistance Group at (800) 613-6743, or by completing the online Customer Complaint Form .
Active Disaster Events
Texas Floods
NR 2025-66 OCC Allows National Banks and Federal Savings Associations in Texas Affected by Flooding to Close
Texas Department of Emergency Management
California Wildfires
NR 2025-2 OCC Allows National Banks and Federal Savings Associations Affected by California Wildfires to Close
California Governor's Office of Emergency Services
Resources
- Online guide to info and services.
- Active advisories and safety tips. Follow FEMA on Xand Facebook .
- Prepare your family and home for disaster.
- How to donate and volunteer, shelter locations, disaster recovery guidelines, and the "Contact Loved Ones" registry.
- Learn about disaster loans for homeowners, renters, nonprofits, and businesses. agree
Internal Revenue Service (IRS) – Learn about disaster relief or tax provisions for states affected by disasters. agree
National Credit Union Administration
- The National Credit Union Administration Hurricane and Disaster Information website includes information for consumers and for credit unions.